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Adult Protective Services FAQs


What are the responsibilities of DHR?

DHR is charged with the responsibility of seeking out, through investigation, complaints from citizens or otherwise, the adults who may be in need of care and protection because of danger to their health or safety. DHR must also aid such adults to a fair opportunity in life. Essentially, DHR must receive and investigate reports of abuse, neglect, or exploitation. DHR must also provide protective services when it has been determined that the adult requires protection.

Must I report suspected abuse, neglect or exploitation of an adult or disabled individual?

Yes, if you are a practitioner of the healing arts (physician, osteopath, or chiropractor) or caregiver, you are required by law to report any from of suspected abuse, neglect or exploitation.

When must I report?

Mandatory reporters must report immediately after finding reasonable cause to believe that an adult has been subjected to any form of abuse, neglect or exploitation. Reports may be made orally by telephone or in person. It should be followed by a written report.

Who can report adult abuse?

Any individual who is concerned about the well being of an individual who is 18 years old or older who is unable to protect themselves due to mental or physical impairments. Mandatory reporters (physicians, practitioners of the healing arts and caregivers) are required by law to report. Optional reporters (private individuals and social services agency representatives) may also report suspected adult abuse. Anonymous reporters may also make reports. Anonymous reporters are not required to reveal their names.

To whom are reports made?

Reports may be made to the sheriff, chief of police or to any County Department of Human Resources. A county office is located in each county within the State of Alabama. Reports may also be made by calling the Abuse hotline at 1-800-458-7214.

What information should I include in my report?

As much basic information as possible, such as the name, address and age of the alleged victim should be included. The nature and extent of injuries, any facts and circumstances, which may assist with meeting the needs of the alleged victim, should also be included.

After I make a report, what happens next?

The county DHR or the appropriate law enforcement authority will make an in investigation within seven (7) calendar days after receiving the report. Most investigations are completed within 60 calendar days after receiving the report.

Will the law protect me if I make a report?

Yes, the Adult Protective Services Act grants immunity to any individual who reports and participates in judicial proceedings concerning reports.